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FAQs
Frequently Asked Questions
What type of hair is Softluxxe?
SoftLuxxe hair extensions are available in 100% raw human hair and 100% virgin human hair. Each raw hair bundle comes from ONE donor! All of the hair extensions are unprocessed, NO chemicals, NO mixed synthetic fiber blends. The "raw hair" is a best seller since these bundles are the most natural looking. Your raw hair bundles will last years with proper care. The virgin hair bundles have also not been chemically processed in any way. The virgin hair bundles have added shine, are silky looking and will also last years with proper care. The Raw and Virgin hair bundles were tested, dyed, curled and straightened for over a year before making them available to purchase! All of the hair bundles/extensions blend seamlessly, are silky, soft, and thick (it mimics your natural hair)! You can achieve long-term, protective hairstyles without sacrificing time, excessive amounts of money or beauty!
What color does Softluxxe hair come in? Can it be dyed?
All SoftLuxxe hair extensions will arrive to you in a natural black color. Our raw and virgin hair extensions can be dyed to 613, 22, 33, 27, and other popular highlight colors. We source premium quality hair to ensure natural look, feel, and durability. IT IS STRONGLY SUGGESTED THAT YOU HAVE A LICENSED PROFESSIONAL color the hair for you.
How do I care for my bundles/extensions to ensure longevity?
Please remember that your hair extensions are high quality. Proper care includes washing and conditioning the hair before installing, grooming after washing and between styling, using sulfate-free shampoos and conditioners, avoiding excessive heat, and proper storage when not in use. For suggested hair care instructions, please send me a message in the "CONTACT US" section or click the "LETS CHAT" tab and I would be happy to assist you.
How many hair bundles do I need for a full head sew-in weave?
The number of hair bundles needed varies depending on the desired volume and length. Generally, 2-3 bundles are suitable for a full head sew-in, while 3-4 bundles may be required for longer lengths and added thickness.
The pictures under "bundles" will detail which hair was used and how many bundles were needed to achieve the look. Our bundles are fuller and longer than many others in the business. For example, we were able to achieve a "full look" with only 2-18" virgin human hair bundles!
How long do the bundles last? Does the hair shed/tangle?
SoftLuxxe raw and virgin bundles will last you years with proper care. All of your hair extensions will be shipped to you in a satin bag that you can use to store your bundles for future use. The hair was tested for over a year before making them available to you all! You will love your hair extensions.
How long do eyelashes last, and are they reusable?
Your mink eyelashes will last for multiple uses with proper care and maintenance. To extend their lifespan, remove them gently after each use, clean them, and store them in their original packaging.
How long is shipping? Do you offer international shipping?
Unfortunately, we only ship products in the United States. All orders are processed on Fridays. The processing time is 7-10 days (weekends included). You will receive your tracking information through the email you provide when shopping. Please check our shipping policies for specific details and rates.
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